Last Day to File: 4/23/2021


The Eligibility Technician performs technical and clerical work involving housing assistance and eligibility determinations.  Primary functions include: data input, interviewing participants and potential participants, providing information and assistance to the public regarding housing programs and eligibility status and applying relevant policies and procedures.


These are entrance requirements for admission to the examination which is competitive.  Possession of the entrance requirements does not assure a place on the eligibility list.  A candidate’s performance in the exam will be judged in comparison with the performance of other candidates.


Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

  1. Housing Authority internal candidates only:  One and one-half (1½) years in the class of Administrative Clerk or Housing Technician for the Housing Authority of the County of Alameda.
  2. Equivalent to the completion of twelfth (12th) grade and three (3) years of administrative experience involving public contact, telephones, recordkeeping, file maintenance, and data entry preferably in a social services setting.  Experience working with or for assisted housing programs, social services programs, property management or other housing-related fields is preferred.


Possession of a valid California Motor Vehicle Driver’s license.


The exam will measure KNOWLEDGE OF: English usage, spelling, grammar and punctuation, modern office practices; computer equipment and programs, basic record keeping methods and procedures.  ABILITY TO:  effectively communicate with people from a variety of socio-economic backgrounds, effectively interface with the public and those who are living under stressful circumstances, learn and correctly interpret and apply eligibility determinations based on financial and other data and policy requirements, perform general clerical work including maintenance of appropriate records and compiling information for reports, utilize specialized software and document imaging systems, understand and carry out oral and written directions, perform mathematical calculations, and establish and maintain cooperative working relationships.

The examination will consist of the following steps: (1) screening of all applications to identify those applicants who meet the announced minimum qualifications for acceptance into the exam; (2) review of applications of those candidates who meet the minimum qualifications to select those best qualified to continue in the exam process; and (3) job-related interview (worth 90%) and there may be a written exercise (worth 10%).


HACA employment applications and the supplemental questionnaire may be obtained by going to HACA’s website at If you have any questions, please call Human Resources at (510) 727-8518.  The Housing Authority will make reasonable efforts in the examination process to accommodate disabled applicants.  If you have special needs, please call (510)727-8517.

The following documents MUST be submitted in order for your application to be given full consideration:


The Housing Authority is an Equal Opportunity/Affirmative Action employer.  Applicants will be considered without regard to their race, color, religion, sex, national origin, age, disability, or any other non-job-related factorA completed Housing Authority employment application and supplemental questionnaire must be submitted in order to be given consideration.


Salary – Employees generally start at Step 1 of the salary range within the assigned classification.  The monthly salary range is $4,392 – $5,219.

Vacation & Sick Leave – Accruals are based on 37.5-hour work week schedule (full time).  Sick leave accrues at the rate of one-half day per bi-weekly pay period.  Vacation is granted annually starting with 2 weeks for the first 3 years of service.

Work Week & HolidaysThe Housing Authority operates on a 9/75 schedule (offices are closed every other Friday) and on a bi-weekly pay cycle.  There are 13 paid holidays and 3 floating holidays.

Retirement – Both the employee and the Housing Authority contribute to the Alameda County Retirement Association (ACERA).  Employees hired after January 1, 2013, participate in ACERA’s Tier IV benefit plan.  The amount of the employee’s contribution is determined annually by ACERA and is currently approximately 8.25% of the employee’s base salary.  The employee’s contribution is made on a pre-tax basis.

Health Insurance – The Housing Authority contributes a fixed amount toward employee medical insurance under one of several recognized programs.  Dental insurance is fully paid by the Housing Authority.

Vision – The Housing Authority provides a vision plan.

Flexible Spending Account (FSA) – Employees may participate in an FSA for purposes of paying on a pre-tax basis for those expenses allowed pursuant to Section 125 of the Internal Revenue Code.

Credit UnionEmployees are eligible to join a Credit Union.

Life InsuranceThe Housing Authority pays the premium for a group life insurance benefit plan.


An applicant’s previous employment may be investigated and references will be contacted.  Results of this investigation may be cause for disqualification.  Fingerprints will also be taken for a review of any criminal history.  Any record of conviction may be reviewed by the Personnel Committee or Executive Director and may result in termination of eligibility for employment.  A conviction record will not necessarily disqualify an applicant from employment.  Each case will be given individual consideration based on job relatedness.


All prospective employees must pass a pre-employment medical examination before beginning employment.  Offers of employment are conditional upon successful completion of this examination.  The Housing Authority may disqualify any eligible on the basis of the examining physician’s report.


Applications and other required related documents must be filed within the official period advertised for each examination.  Applicants are responsible for the truth of all statements made in their applications and other related documents.  False statements are grounds for rejection of an application or discharge from Housing Authority employment in accordance with applicable Housing Authority Personnel Rules.

Completed applications may be submitted by: mailing to our address above, faxing to 510-886-1964 or e-mailing to

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