Health & Human Services
- Eden Information & Referral, Inc. Resource Finder
- Call 211 – a free, non-emergency, confidential 3-digit phone number and service that provides easy access to housing information and critical health and human services. 2-1-1 operates 24hours a day, 7 days a week with multi-lingual capabilities
The Violence Against Women Act (VAWA) provides protections for victims of domestic violence, dating violence, sexual assault, or stalking. VAWA protections are not only available to women, but are available equally to all individuals regardless of sex, gender identity, or sexual orientation. The U.S. Department of Housing and Urban Development (HUD) is the Federal agency that oversees that the Housing Authority of the County of Alameda (HACA) is in compliance with VAWA. Click below for a full explanation of your rights under VAWA:
To obtain this notice in Spanish, click here.
If you need to file a Certification of Domestic Violence, Dating Violence, Sexual Assault, or Stalking, and Alternative Documentation with HACA, please complete this form:
To obtain this form in Spanish, click here.
For information on HACA’s Emergency Transfer Plan for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking (VAWA), click below:
If you need to file an Emergency Transfer Request for Certain Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking with HACA, please complete this form:
To obtain this form in Spanish, click here.
You may also pick up any of these forms in person at our office located at 22941 Atherton Street, Hayward, CA 94541 during our normal business hours.
- In an emergency, call 911
- Alameda County Family Justice Center
470 27th St., Oakland, CA 94612
- National Domestic Violence Hotline
Landlord/Tenant Mediation Services
Eden Council for Hope & Opportunity (ECHO Housing) offers free counseling and mediation services for landlords and tenants. Click below for more information in English or Spanish.English Information
Housing discrimination based on your race, color, religion, sex, sexual orientation, marital status, national origin, ancestry, family status, source of income or disability is illegal by federal law. Click here for more information regarding what constitutes sex discrimination under the Fair Housing Act. Click here for more information reading source of income discrimination.
If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint. For more information on your rights select your language below or select your language for Fair Housing and Equal Opportunity for All brochure at https://www.hud.gov/program_offices/fair_housing_equal_opp/marketing.English Spanish Vietnamese Chinese Farsi
To view Fair Housing videos for the deaf and hard of hearing, including Fair Housing and Equal Opportunity for All, How to Complain about Housing Discrimination, Your right to effective communication in buying or renting a home, The Federal Fair Housing Act and Reasonable Accommodations, and more visit https://www.nad.org/resources/fair-housing/.
To file a discrimination complaint select your language below or select your language for Are You a Victim of Housing Discrimination? brochure at https://www.hud.gov/program_offices/fair_housing_equal_opp/marketing.
Discrimination complaints may be filed with California’s Department of Fair Employment and Housing at https://www.dfeh.ca.gov/complaint-process/file-a-complaint/ or HUD’s Office of Fair Housing and Equal Opportunity at https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint.
Information for Persons with Disabilities
- Alameda County’s Adult Services Resource Guide 2020 for persons with a disability
Utility Assistance Programs
- PG&E – PG&E provides support programs to get help with past due bills, for finding ways to reduce the cost of future energy bills, and other support at Customer Financial Assistance and Support (pge.com)
- Spectrum Community Services – Through the federally-funded program LIHEAP, Spectrum provides financial assistance to help low income families pay their energy bill. LIHEAP – Energy – Spectrum Community Services (spectrumcs.org)
Resources for Homeless and Runaway Youth
Sunshine Behavioral Health has multiple resources for homeless and runaway youth including runaway, substance abuse, and domestic violence hotlines.